GENERAL TERMS OF USE AND CONTRACTING – LOCKERS TECNOTRON
These general terms govern the access, use, and contracting of the locker rental service (hereinafter, “lockers”) offered by TECNOTRON SAU, with CIF A28225712, located at Sebastián Gómez, 5 – 2ºC, 28026 Madrid, phone +34 91 475 09 72, and contact email informacion@tecnotron.es, via the website https://lockers.tecnotron.es (hereinafter, “the Website”).
The use of the service implies full acceptance of these terms by the user.
1. PURPOSE OF THE SERVICE
LOCKERS TECNOTRON offers an automated hourly locker rental system, available every day of the year, subject to availability.
The service consists of the temporary rental of lockers in two different sizes:
L (Large)
XL (Extra Large)
The user can select the number of desired hours within the available schedule.
2. RESERVATION PROCESS
The reservation must be made through the Website. The user must:
Select locker size (L or XL)
Indicate date, number of hours, and time slot
Provide necessary personal data (name, email, and payment method)
Expressly accept these general conditions and the privacy policy
Once completed, the user will receive a confirmation email with:
Assigned locker number
Reserved time slot
Access code
3. DURATION AND SCHEDULES
Rental is by the hour, with a minimum duration of 2 hours. Access is enabled during the contracted time slot. Once it ends, access is blocked and support must be contacted if assistance is needed.
4. PRICES AND PAYMENT METHODS
Service prices are clearly indicated on the Website before order confirmation, including all applicable taxes (VAT included). Payment is made through secure methods enabled on the Website.
Cash or on-site payments are not accepted.
5. PROPER USE OF THE SERVICE
The user agrees to:
Use lockers only for temporary storage of personal belongings.
Not store dangerous, flammable, illegal, perishable, or smelly items.
Not store cash, jewelry, high-value electronics, or sensitive documents.
Not share access code with third parties.
Not remain in the premises longer than strictly necessary.
Remove belongings before the reserved period ends.
6. PROHIBITED ITEMS
The following items are expressly prohibited:
Firearms or bladed weapons
Drugs, narcotics, or illegal substances
Live animals
Unpackaged or perishable food
Toxic, explosive, radioactive, or flammable substances
Pornographic or degrading material
Any item whose possession or transport is illegal
7. PENALTIES FOR NON-COMPLIANCE
If belongings are not removed on time, TECNOTRON SAU reserves the right to:
Charge an extra fee for overtime (according to current rates)
Temporarily remove and store items for up to 15 days, with additional cost
Consider items as abandoned after that period
Damage to lockers due to misuse will be the user's responsibility, who must cover repair or replacement costs.
8. LIABILITY OF TECNOTRON SAU
TECNOTRON SAU is not responsible for items stored in the lockers and does not cover loss, theft, or damage.
The service is a space rental, not item custody.
No insurance is provided. In case of theft, the user must file a report with the relevant authorities.
9. DATA PROTECTION
Personal data provided during the reservation will be processed in accordance with the General Data Protection Regulation (EU) 2016/679 and LOPDGDD. The purpose is to manage the contracted service.
The user may exercise their rights by contacting:
📬 Sebastián Gómez, 5 – 2ºC, 28026 Madrid
Complaints may be submitted to the Spanish Data Protection Agency (www.aepd.es).
10. CANCELLATIONS AND REFUNDS
No cancellations or refunds are accepted once the reservation is confirmed, unless due to a technical error attributable to the platform or duly justified force majeure.
In case of issues, users may contact support at informacion@tecnotron.es.
11. COMPLAINTS
Users may send complaints to:
📬 Sebastián Gómez, 5 – 2ºC, 28026 Madrid
Users may also request an official complaint form in digital or physical format.
12. APPLICABLE LAW AND JURISDICTION
These conditions are governed by Spanish law. In case of conflict, both parties submit to the courts of the consumer’s domicile when so required by regulations.